{"id":9602,"date":"2024-06-18T15:06:34","date_gmt":"2024-06-18T08:06:34","guid":{"rendered":"https:\/\/bwinnhacai.com\/htqt\/?p=4272"},"modified":"2026-06-02T14:03:40","modified_gmt":"2026-06-02T07:03:40","slug":"ai-powered-cx-transformation-unlock-unprecedented-customer-experiences","status":"publish","type":"post","link":"https:\/\/bwinnhacai.com\/hsu-iie\/en\/ai-powered-cx-transformation-unlock-unprecedented-customer-experiences\/","title":{"rendered":"AI-Powered CX Transformation: Unlock Unprecedented Customer Experiences"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>The customer experience landscape is undergoing a dramatic shift.<\/strong><br>Artificial intelligence (AI) is revolutionizing the way businesses interact with their customers, enabling:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Highly personalized interactions:<\/strong> Tailor experiences to individual needs and preference;<\/li>\n\n\n\n<li><strong>Predictive customer service:<\/strong> Anticipate issues and proactively address them;<\/li>\n\n\n\n<li><strong>Real-time support:<\/strong> Provide immediate assistance across multiple channels.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/bwinnhacai.com\/htqt\/wp-content\/uploads\/sites\/55\/2024\/06\/z5550222968622_934eeeed0cf9b70aeeb8cd03fe491a48.jpg\" alt=\"\" class=\"wp-image-4276\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Key Takeaways:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unlock the power of AI:<\/strong> Explore the diverse applications of AI in CX transformation;<\/li>\n\n\n\n<li><strong>Boost customer engagement:<\/strong> Discover how AI tools can enhance customer satisfaction;<\/li>\n\n\n\n<li><strong>Become a CX thought leader:<\/strong> Gain insights and strategies from industry experts.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Meet the Speakers:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Simon Kriss:<\/strong> Chief AI Officer, simonkriss.ai;<\/li>\n\n\n\n<li><strong>Sam Richardson:<\/strong> Executive Engagement Programs Director, Twilio;<\/li>\n\n\n\n<li><strong>Nicholas Kontopoulos:<\/strong> Vice President of Marketing for Twilio, Asia Pacific &amp; Japan.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/bwinnhacai.com\/htqt\/wp-content\/uploads\/sites\/55\/2024\/06\/image-11.png\" alt=\"\" class=\"wp-image-4273\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Time: <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>9:30 AM &#8211; 10:15 AM SGT;<\/li>\n\n\n\n<li>11:30 AM &#8211; 12:15 PM AEST;<\/li>\n\n\n\n<li>8:30 AM &#8211; 9:15 AM Vietnam time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stay ahead of the curve and elevate your CX efforts with actionable insights and strategies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Don&#8217;t miss this opportunity to learn from the best! Register Today!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Register <a href=\"https:\/\/apjevents.twilio.com\/apj-events\/ai-cx?utm_bmcr_source=TEmail&amp;mkt_tok=Mjk0LVRLQi0zMDAAAAGTyENhBd6OODp41KyklT_zrqLKOP0GSpKjWPdf7o7qfWRROuA-g7UehehI6zper_3ynv88BcMljY0KVKpSbkvf_A3hAaqoPJbd5gh8HFSJeDBNOO2f\" target=\"_blank\" rel=\"noopener\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background:linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 69%,rgb(51,167,181) 100%)\">For more information about our initiatives and upcoming events, please visit our website and Facebook Fanpage [click&nbsp;<a href=\"https:\/\/www.facebook.com\/profile.php?id=61557778873835\" target=\"_blank\" rel=\"noreferrer noopener\">Here<\/a>].If you seek further details about our programs or wish to connect with us, feel free to contact the Office of Global Engagement at room 705B, located at Hoa Sen University\u2019s Nguyen Van Trang campus in District 1, Ben Thanh Ward, Ho Chi Minh City, Vietnam. You can also reach us via email at&nbsp;<a href=\"mailto:phonghoptacquocte@bwinnhacai.com\">phonghoptacquocte@bwinnhacai.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer experience landscape is undergoing a dramatic shift.Artificial intelligence (AI) is revolutionizing the way businesses interact with their customers, enabling: Key Takeaways: Meet the Speakers: Time: Stay ahead of the curve and elevate your CX efforts with actionable insights and strategies. Don&#8217;t miss this opportunity to learn from the best! Register Today! Register HERE. For more information about our initiatives and upcoming events, please visit our website and Facebook Fanpage [click&nbsp;Here].If you seek further details about our programs or wish to connect with us, feel free to contact the Office of Global Engagement at room 705B, located at Hoa&#8230;<\/p>\n","protected":false},"author":5427,"featured_media":7942,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[899,737],"tags":[993,983],"class_list":["post-9602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-extracurricular-activities","category-news","tag-globalengagement-2-en","tag-hoasenuni-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/posts\/9602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/users\/5427"}],"replies":[{"embeddable":true,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/comments?post=9602"}],"version-history":[{"count":1,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/posts\/9602\/revisions"}],"predecessor-version":[{"id":19827,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/posts\/9602\/revisions\/19827"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/media\/7942"}],"wp:attachment":[{"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/media?parent=9602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/categories?post=9602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bwinnhacai.com\/hsu-iie\/wp-json\/wp\/v2\/tags?post=9602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}